Terms of service

Last updated: September 6, 2026

Welcome to Shadique.

These Terms of Service ("Terms") govern your use of shadique.com and any purchase made through our store.

By accessing our website or purchasing from Shadique, you agree to these Terms.

1. ONLINE STORE

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

2. ELIGIBILITY

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website with appropriate authorization.

3. PRODUCTS

We make reasonable efforts to display product descriptions, images, specifications, and colors accurately.

However, colors and appearance may vary depending on your device or screen.

Product packaging, accessories, designs, and specifications may occasionally be updated without materially changing the intended function of the product.

4. PRICING

All prices displayed on our store are in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice.

Taxes, shipping fees, or other charges may be added at checkout where applicable.

5. ORDERS

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of:

• Suspected fraud
• Pricing or listing errors
• Inventory issues
• Payment problems
• Misuse of promotions
• Legal or regulatory restrictions

If we cancel an order after payment has been received, we will refund the applicable amount.

6. PAYMENT

You agree to provide current, accurate, and complete billing and payment information.

Payments are processed through Shopify and/or third-party payment providers.

7. SHIPPING

Shipping times are estimates and are not guaranteed.

Delivery may be affected by carrier delays, customs, weather, holidays, address issues, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

8. RETURNS AND REFUNDS

Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy.

9. PRODUCT USE

Shadique pet-care products must be used responsibly and according to any provided instructions.

Customers are responsible for determining whether a product is suitable for their pet.

Stop using a product if it causes discomfort, irritation, injury, or an unexpected reaction.

Our products are not a substitute for professional veterinary advice, diagnosis, or treatment.

If you are unsure whether a product is suitable for your pet, consult a qualified veterinarian.

10. INTELLECTUAL PROPERTY

The Shadique name, branding, logos, website design, photographs, graphics, written content, product descriptions, and other original materials are owned by or licensed to Shadique unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our intellectual property without written permission.

11. REVIEWS AND USER CONTENT

If you submit a review, photograph, comment, suggestion, or other content to Shadique, you confirm that you have the right to submit that content.

You must not submit unlawful, misleading, defamatory, abusive, infringing, or malicious material.

12. THIRD-PARTY SERVICES

Our website may contain integrations or links to third-party services.

We are not responsible for the content, availability, practices, or policies of third-party websites or services.

13. PROHIBITED USES

You may not use the website to:

• Violate applicable law
• Commit or facilitate fraud
• Infringe intellectual-property rights
• Transmit malware or malicious code
• Attempt unauthorized access to our systems
• Harvest personal information unlawfully
• Interfere with the security or operation of the website

14. DISCLAIMER

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from every security risk.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Shadique will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Shadique against claims, losses, or expenses arising from your unlawful use of the website or violation of these Terms.

17. PRIVACY

Use of personal information is governed by our Privacy Policy.

18. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The version posted on this website at the time of use will apply.

19. GOVERNING LAW

To the extent permitted by applicable law, these Terms are governed by the laws of the State of Alabama, United States, without limiting any mandatory consumer protections that apply to you.

20. CONTACT

Questions about these Terms may be sent to:

support@shadique.com

Shadique
1670 Woodland Ave SW
Birmingham, Alabama 35211
United States