Shipping policy

SHIPPING POLICY

Last updated: September 6, 2026

Thank you for shopping with Shadique.

This Shipping Policy explains how we process and deliver orders placed through shadique.com.

ORDER PROCESSING

Orders are typically processed within 1–2 business days.

Orders are not normally processed on weekends or U.S. public holidays.

During high-volume periods, product launches, or holidays, processing may take slightly longer.

SHIPPING DESTINATIONS

At launch, Shadique primarily ships to customers within the United States.

Available shipping destinations will be displayed at checkout.

SHIPPING RATES

Shipping rates, when applicable, are calculated and displayed at checkout before payment is completed.

Any free-shipping promotion will be clearly displayed on the website or at checkout and may be subject to minimum-order requirements or other conditions.

ESTIMATED DELIVERY

For standard U.S. orders, delivery is generally estimated at approximately 7–13 business days after the order has been dispatched.

Processing time is separate from estimated shipping time.

Delivery estimates are not guarantees.

Delivery may occasionally be affected by:

• Carrier delays
• Severe weather
• Public holidays
• Address issues
• High shipping volumes
• Customs or inspection procedures where applicable
• Events outside Shadique's reasonable control

TRACKING

When tracking is available, customers will receive tracking information by email after the order has been shipped.

Please allow time for the carrier to update tracking information after receiving the package.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, contact us immediately at support@shadique.com.

We cannot guarantee that an address can be changed after fulfillment has begun.

DELIVERY ISSUES

If your tracking shows that a package has been delivered but you cannot locate it, please:

• Check around the delivery location
• Ask household members or neighbors
• Contact the shipping carrier
• Allow up to 48 hours in case the carrier marked the package delivered early

If you still cannot locate the package, contact support@shadique.com and we will assist where possible.

LOST OR SIGNIFICANTLY DELAYED PACKAGES

If your package appears to be lost or experiences an unusual delay, contact us at support@shadique.com with your order number.

We will review the tracking information and work with the applicable fulfillment or shipping provider to determine the appropriate resolution.

DAMAGED ORDERS

If your order arrives damaged, defective, or incomplete, contact us within 7 days of delivery at support@shadique.com.

Please provide your order number and clear photographs or video showing the issue.

MULTIPLE PACKAGES

In some cases, items in the same order may be shipped separately.

If this occurs, you may receive more than one package or tracking number.

CONTACT

For shipping questions:

support@shadique.com

Shadique
1670 Woodland Ave SW
Birmingham, Alabama 35211
United States